Refund & Cancellation Policy

Last updated: April 2026

1. Subscription Cancellation

You can cancel your FitPilot Premium subscription at any time. Upon cancellation, your premium features will remain active until the end of your current billing period. After that, your account will revert to the free tier.

2. Refund Eligibility

We offer a full refund if you request it within 7 days of your first premium payment. This applies only to first-time subscribers. To request a refund, contact us at support@fitpilot.in with your registered email or WhatsApp number.

3. Non-Refundable Cases

Refunds are not available in the following cases:

• Requests made after the 7-day refund window
• Renewal payments (refunds only apply to the first payment)
• Accounts terminated for violation of our Terms of Service
• Partial month usage — we do not offer pro-rated refunds

4. Refund Process

Approved refunds will be processed within 5–7 business days. The refund will be credited to the original payment method (UPI, credit/debit card, or net banking). Processing times may vary depending on your bank or payment provider.

5. How to Cancel

To cancel your subscription:

• Send "CANCEL" on WhatsApp to our support number
• Email support@fitpilot.in with your account details
• Use the support page on our website

6. Contact Us

For refund requests or questions about this policy, email us at support@fitpilot.in or reach out via WhatsApp. We aim to respond within 24 hours.